In our recent webinar, we explored how Faveo’s Data Archiving plugin can help declutter your helpdesk by automatically managing old and inactive tickets. The session covered the essentials of data archiving, techniques to reduce database load, and how to set up automated workflows. We also discussed various storage options to optimize system performance and shared best practices for implementing archiving effectively in Faveo. If you missed the live session, you can still catch the recording to learn how this plugin can keep your helpdesk running smoothly and efficiently.